“Take care of each and every patient as if that person is a member of your family.” That is what our leadership team teaches during staff training.

That is why. . .

• When you call us, a live person will answer all your questions and help you schedule an appointment. We try to answer each and every call, so that you don’t have to navigate a confusing message with lots of options.
• When our appointment wait time gets too long, we open evening and weekend clinics to alleviate the wait. We know when you have a concerning lesion, you need to be seen right away.
• When you have surgery, our doctors will give you their personal cell phone numbers. It’s the same phone number they give to their own family members.
• When you are in our office, you are surrounded by upbeat and compassionate people. We really are happy to see you.

Thank you for being part of our Vanguard family.

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